At Trackit Canada, your security is of utmost importance. For this reason, we have instituted a system that regenerates a new password rather than allow anyone to retrieve a current password. In order to generate this password, we need your User Name and the answer to a question you created for your user account.If you incorrectly answer your the questions more than three times, your account will temporarily be locked out for 15 minutes.
We will then email you a new password using the email address you entered into our system. When you log on using this newly created password, you should click on the My Settings link at the top of the page and change your password.